Allworx Technical Support Forum

Hello.

I'm planning to buy Polycom SoundStation IP 6000. I was wondering if I buy it. can I use it with Allworx 6x system???

I read other topic that http://allworxforum.com/viewtopic.php?f ... 26863#p773

I think it might be possible. but I want to make sure.

Please feedback ASAP

Here is My allworx 6x Information.

Model: Allworx 6x
Software Version: 7.4.13.5, Mar 13 2013, 09:54:14
MAC Address: 00-0A-DD-02-05-26
Server ID: 00020526
Temperature: 40C (normal)
Compact Flash: Formatted and In Use
Flash Size: 244.9 MBytes (60 % full)
Memory: 8558588 free bytes
8291524 bytes in largest free block
Enabled Features: Virtual Private Network (VPN)
Call Queuing
Call Assistant
Conference Center
60 User License
SW Upgrade License
Multi-site Branch
System has been running for 5 days 12 hours.
Copyright 2001 - 2013 Allworx Corp. All rights reserved.

Hi,

Just found this forum and hopefully it's not too late to give you an answer.

I found this link that give step by step instructions to configure a Polycom with an Allworx system.
Set up a generic SIP phone on the Allworx
http://clarkcc.net/polycom.php

Everything worked except dialing out. I found that you will also need to configure the DigitMap to let you dial internal and external extensions.
http://support.polycom.com/global/documents/support/technical/products/voice/Understanding_Digit_Maps_Tech_Tip.pdf

I modified the digitmap for our system to
[1,2,7]xx|0T|9,011xxx.T|9,[0-1][2-9]xxxxxxxxx
Briefly, each digit map configuration is separated by a |
- Our 3-digit extensions start with 1 or 2, and we included 7 to pick up calls in orbit.
- dialing 0 will go to extension 0 (might remove this)
- the 9, will give a dial tone when someone dials 9 to grab an outside line, and the 011 is for international lines (We are in California)
- 9, again will give a dial tone, and we now need to dial 1(areacode)(phone number) even for local calls, so there is no longer any 7-digit calling, it is the full 11-digit (1+areacode+phone) that is the only way to dial out.

I was able to dial internal extensions, and then dialed an outside number. Have not tried international but it looks correct.
Hope this helps.

-Phil

Yes, we have a IP5000 and IP6000 running on our Allworx 6x

Hi,

Just to say the information posted here by philjung worked perfectly, configured a polycom IP500 on our 24x. Thanks Phil you saved me hours!

Many thanks
Richard