Phones in remote office not registering
Posted: Tue Apr 21, 2015 7:26 am
We have a location that has two offices on seperate internet connections. Both offices have a tunnel to our central datacenter and can communicate with each other on the Voice VLAN that the phones ride. The allworx system however will not respond to anything in the remote office.
We have a route in the phone system pointing to the vlan gateway on the local side and then the Meraki should handle passing the traffic from there but we never see the phone system respond with any traffic destined for the remote subnet.
On the side that houses the phone system we have the subnet 172.31.31.0/25 in the other office we have 172.31.31.128/25. The phone system's IP is 172.31.31.13 and the VLan interface of the router on the phone system side is 172.31.31.12 which we have the routes pointing to.
any ideas?
We have a route in the phone system pointing to the vlan gateway on the local side and then the Meraki should handle passing the traffic from there but we never see the phone system respond with any traffic destined for the remote subnet.
On the side that houses the phone system we have the subnet 172.31.31.0/25 in the other office we have 172.31.31.128/25. The phone system's IP is 172.31.31.13 and the VLan interface of the router on the phone system side is 172.31.31.12 which we have the routes pointing to.
any ideas?