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How do you change a user's login name

General installation and configuration help.
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CBernard
Posts: 1
Joined: Fri Nov 13, 2015 12:17 pm

How do you change a user's login name

Post by CBernard »

How do you change the login name that was given to a user when their account was initially created? I have a user who has married. I changed her last name, but cannot access the login name to update it too.
leetrans
Posts: 18
Joined: Thu Jun 12, 2014 10:14 am

Re: How do you change a user's login name

Post by leetrans »

Good question. I have used Allworx for 6 years now with many upgrades and have wondered why this hasn't changed. The only way that I know of is to recreate the username altogether. This means the user will lose any data saved like voicemails, emails, etc.
Looter
Posts: 7
Joined: Fri Jun 20, 2014 8:23 pm

Re: How do you change a user's login name

Post by Looter »

Truly bizarre and extremely frustrating. I don't get it.
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