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How to manage holiday greetings--Allworx 6X
How to manage holiday greetings--Allworx 6X
I have been using the 6X for about 6 years and currently control the greeting used for specific holidays by changing the night mode auto-attendant used by the Outside Lines extension. This works, but requires changing the night mode auto-attendant used before each holiday and then changing it back after the holiday. I think there is a way to have the holiday schedule manage this automatically, but am having trouble finding documentation on how to configure this. Can anyone help with this?
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- Posts: 65
- Joined: Fri Oct 03, 2014 2:44 pm
Re: How to manage holiday greetings--Allworx 6X
I will take a stab at this. This is how my company does it:
Under Schedules, there's a section to add holidays at the bottom of the page. We record a generic holiday greeting in slot 2, and set it up in the following way. Actually, here's a screen shot:
Let me know if you have questions on that.
Under Schedules, there's a section to add holidays at the bottom of the page. We record a generic holiday greeting in slot 2, and set it up in the following way. Actually, here's a screen shot:
Let me know if you have questions on that.
~
Chris
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Allworx Connect 536
Chris
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Allworx Connect 536