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call not allowed

General installation and configuration help.
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tkugris
Posts: 6
Joined: Thu Nov 16, 2023 3:12 pm

call not allowed

Post by tkugris »

Client is trying to dial local and 11 digit calls. Display show "Call Not Allowed". No restrictions on phone. Inbound is good.
Allworx server 6x12, 7.7.19.3
wshrader
Posts: 196
Joined: Mon Apr 15, 2019 3:07 pm

Re: call not allowed

Post by wshrader »

You must update that server. It's pointless to ask for support of such an old version at this point. Current version is v9.1 and the 6x12 is only supported up to v8.5. Note that you can update to v8.4 without a license if you have the files to do so.
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