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Allworx box will not go to voicemail - rings and rings and r

General installation and configuration help.
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Jwahl
Posts: 1
Joined: Tue Jun 30, 2015 9:12 am

Allworx box will not go to voicemail - rings and rings and r

Post by Jwahl »

The Allworx system is a 6x12 (I think), I have tried updating and rebooting the system, to no avail. Hoping this is a simple issue. I don't know much about these systems.
thedude
Posts: 21
Joined: Thu Mar 05, 2015 7:09 pm

Re: Allworx box will not go to voicemail - rings and rings a

Post by thedude »

Well your going to have to read the manual. If its in key hybrid and the call path does not specify transfer to voicemail then it won't.

Out to Phone System / Outside Lines, modify a line, see where the call is going. If to an extension. go back to phone system / extensions / click that extension and see what the path is
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