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Fast busy on Hangup

General installation and configuration help.
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RyteByte
Posts: 1
Joined: Thu Apr 06, 2017 12:44 pm

Fast busy on Hangup

Post by RyteByte »

When we set an extension/presence to hangup (instead of connecting to voicemail), the caller experiences a fast busy. Is this an issue with Allworx that can be remediated?
bss
Posts: 3
Joined: Tue Sep 15, 2015 11:48 am

Re: Fast busy on Hangup

Post by bss »

No solution to offer but I'll note that with an Allworx 48X on 8.2.3.9 I get the same from internal extensions (fast busy and "Check Number" displayed) but from an external caller it just disconnects as expected.
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