i have an Allworx 24x with version 7.4.19.2. I'm trying to delete all of the user snd files for their greetings. I can FTP into the server and I can find the prompts folder but it is "empty" no files are showing. Is there something I'm missing here?
Thank you for any help you can give me.
George
If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
voice mail snd files>>Can't find them
Re: voice mail snd files>>Can't find them
Same issue. To see the files, while I was logged on the web interface for allworx, under Phone System/Languages/Manage Custom Recordings, I needed to click on 'export' custom recordings at the bottom of page. This dumps all the files into the ftp server 'prompts' folder. Refresh ftp empty directory and the files appeared. Only then could I upload custom snd files via ftp (filezilla)