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Voicemail WAV not being sent

General installation and configuration help.
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yeso23
Posts: 3
Joined: Wed Jul 24, 2013 12:42 pm

Voicemail WAV not being sent

Post by yeso23 »

Hi!

I am new with the allworx systems. Even tough I've been checking a lot of the nice features it has. Some days ago I set up the voicemail notification using gmail SMTP. I am receiving the notifications on the emails I set but I am not getting the WAV files with the voicemail messages. Am I missing some setting step?? could someone help to find why I am not getting the Wav Files??

thanks!
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bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: Voicemail WAV not being sent

Post by bnewt »

I too would like to know how this works, as I am having problems with mine as well
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bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: Voicemail WAV not being sent

Post by bnewt »

I finally got mine working correctly............had to make changes to the alias setup and make sure that under the email setup that email & voicemail escalation are marked
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